DrCatalyst New Hire Training Course Information Categories: Beginner Course Instructor DrCatalyst Author Free FREE 5 days of access Introduction DrCatalyst Introduction US Healthcare US Healthcare: A Short History How Health Insurance Works Health Insurance Plans Understanding Medicare Medicare Part A and Part B Medicare Part C Medicare Part D Medicaid Health Insurance Explained Workers Compensation Introduction to Workers Compensation Workers Compensation Claims Process Which Injuries are NOT Covered? Filing for Workers Compensation Clinic Processes Understanding Prior Authorization Difference Between Prior Authorizations and Referrals Learn How to Use CoverMyMeds Verifying Patient Insurance Tools Training This section does not have any lessons. Customer Service Four Tips for Better Phone Communication America\’s Favorite Customer Service Training Dealing with the Foreign Accent Customer Service Training Excellent Customer Service Skills Five Forbidden Phases of Customer Service Phone Etiquette Training Empathy in the Healthcare Setting
